Prosource Australia

ProSource Newsletter - No 10 - April/May 2006


Feeling Intimidated by the new I.R. Reform?

Don't be concerned, we can assist you.....

With the recent introduction of new Industrial Relations Reform, many employers - and some of our clients - are confused and concerned with not only the possible impact on their organisation, but what action (if any) needs to be taken, and most importantly the resulting legal implications.

ProSource Australia is fortunate to have among our Executive Associates a highly skilled professional with extensive experience and qualifications in both law and human resources - and in the unique position of understanding the details of IR change and their legal implications on business - especially Not For Profit organisations.

ProSource Australia I.R. Reform Program

ProSource Australia will be providing this service - specifically for the Not For Profit sector - with the objective of 'demystifying' the new reform, and imparting our knowledge to assist you in the smooth integration and comprehension of both the legal and practical aspects.

In addressing and satisfying your many questions, this service will produce positive results and we believe will be very popular - and anticipate an enthusiastic response.
For your convenience, ProSource Australia will conduct this program with your selected staff members on site at your premises throughout May, June & July

Please indicate your interest in attending by contacting Roger Hilton on 02 9653 2980 or email to keith@prosource.com.au


Think big while also paying attention to the details!

. . .  just one of the Top 10 Qualities of an Excellent Manager

An excellent manager taps into talents and resources in order to support and bring out the best in others. An outstanding manager evokes possibility in others.

1. Creativity

Creativity is what separates competence from excellence. Creativity is the spark that propels projects forward and that captures peoples' attention. Creativity is the ingredient that pulls the different pieces together into a cohesive whole, adding zest and appeal in the process.

2. Structure

The context and structure we work within always have a set of parameters, limitations and guidelines. A stellar manager knows how to work within the structure and not let the structure impinge upon the process or the project. Know the structure intimately; so as to guide others to effectively work within the given parameters. Do this to expand beyond the boundaries.

3. Intuition

Intuition is the capacity of knowing without the use of rational processes; it's the cornerstone of emotional intelligence. People with keen insight are often able to sense what others are feeling and thinking; consequently, they're able to respond perfectly to another through their 'deeper understanding'. The stronger one's intuition, the stronger manager one will be.

4. Knowledge

A thorough knowledge base is essential. The knowledge base must be so ingrained and integrated into their being that they become 'transparent', focusing on the employee and what s/he needs to learn, versus focusing on the knowledge base. The excellent manager lives from a knowledge base, without having to draw attention to it.

5. Commitment

A manager is committed to the success of the project and of all team members. S/he holds the vision for the collective team and moves the team closer to the end result. It's the manager's commitment that pulls the team forward during trying times.

6. Being Human

Employees value leaders who are human and who don't hide behind their authority. The best leaders are those who aren't afraid to be themselves. Managers who respect and connect with others on a human level inspire great loyalty.

7. Versatility

Flexibility and versatility are valuable qualities in a manager. Beneath the flexibility and versatility is an ability to be both non-reactive and not attached to how things have to be. Versatility implies an openness - this openness allows the leader to quickly 'change on a dime' when necessary. Flexibility and versatility are the pathways to speedy responsiveness.

8. Lightness

A stellar manager doesn't just produce outstanding results; he or she has fun in the process! Lightness doesn't impede results but rather, helps to move the team forward. Lightness complements the seriousness of the task at hand as well as the resolve of the team, therefore contributing to strong team results and retention.

9. Discipline/Focus

Discipline is the ability to choose and live from what one pays attention to. Discipline as self-mastery can be exhilarating! Role model the ability to live from your intention consistently and you'll role model an important leadership quality.

10. Big Picture - Small Actions

Excellent managers see the big picture concurrent with managing the details. Small actions lead to the big picture; the excellent manager is skilful at doing both: think big while also paying attention to the details.

Written by Jan Gordon, LCSW, Executive - Career & Personal Coach, who can be reached at
jan@qualitycoaching.com.


- A ProSource Thought -

'Let our advance worrying become advance thinking and planning'

Sir Winston Churchill


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